Privacy Policy

Our Commitment to Protecting Your Privacy

Pawspot Frenchies Privacy Policy

We value your privacy and security. Our policy explains how we use and protect personal data with strict security measures in place. Collaborating with trusted partners, we improve our services. You have the right to access, adjust, and remove your data. By using our services, you consent to our policy.

Who we are

At Pawspot Frenchies, protecting your privacy is our top priority. As a small, family-owned business located in Fremont, California, we specialize in breeding healthy and high-quality French Bulldogs and providing our customers with the best possible service. Our website offers information about our breeding program and available puppies, and we only collect personal information such as your name, address, and contact details when you reach out to us or reserve a puppy. We do not share or sell your personal information with third parties, unless required by law or to protect our business interests. Our commitment to securing all personal information is unwavering, and we take every step necessary to prevent unauthorized access, modification, or disclosure. If you have any questions or concerns about our privacy policy, please feel free to contact us. We are always happy to assist you.

Our website address is: https://pawspotfrenchies.com.

What personal data we collect and why we collect it

We may collect certain personal information from our clients, including their names, addresses, phone numbers, and email addresses. This information is solely used for the purpose of breeding and selling French Bulldogs, and for communication with clients regarding the purchase of these dogs.

We do not share or sell any personal information to third-party organizations, and we take great care in protecting the privacy and confidentiality of our clients. We may use cookies on our website to help enhance the user experience and gather non-personal information about site visitors. By using our website, users consent to the use of cookies.

We are committed to upholding high standards of privacy and security for all personal information collected. If clients have any concerns or questions regarding our privacy policy, they are encouraged to contact us directly for further information.

Comments

When visitors leave comments on our website, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We respect the privacy of all our visitors and customers. Any personal information that you provide us with through a contact form or any other method will be kept confidential and used only in relation to our business activities. We may use the information you provide to respond to your inquiries, schedule appointments or provide you with information about our services and products. We will not share your personal information with any third parties unless it is necessary in order to fulfill our obligations to you, such as arranging transport for your purchased puppy. We take the necessary measures to protect your personal information and keep it secure. By submitting your information to us, you consent to our use of your personal information as described in this privacy policy. If you have any questions or concerns about our privacy practices, please feel free to contact us.

Cookies

If you leave a comment on our website, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Analytics

To assist us in better understanding our customers and improving our site, we use Google Analytics. This tool helps us track site traffic and user behavior, providing us with valuable insights into what our customers want and how we can better serve them. The data collected through Google Analytics is kept anonymous and is not tied to any personally identifiable information.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

In order to provide you with the best possible service, we may share your data with third-party service providers such as shipping companies or health professionals involved in the care of our puppies. These providers are bound by strict confidentiality agreements and will only use your data for the intended purpose.

We take appropriate measures to secure your information from unauthorized access or disclosure. We regularly review our privacy policy to ensure compliance with applicable laws and to improve our practices.

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

We will retain your data for as long as there is a legitimate business need, as well as to comply with legal obligations. After this period, we will securely dispose of the data in accordance with the relevant data protection laws. We will never disclose your personal data to any third party without your permission, except in the event of a legal obligation or court order.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You have the right to access, update and delete your personal information at any time. If you have any questions or concerns regarding our privacy policy, please contact us.

Where your data is sent

Your data, including your name, address, phone number, and email address, will be stored securely in our database. We will not share your information with any third-party companies.

In the event that any of your data needs to be disclosed, it will only be done so with your explicit consent or if required by law. We may occasionally send you updates, and promotional materials related to our latest litters, but you may opt-out at any time.

We use appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

By using our services, you agree to the above terms and conditions and the handling of your data as described. Visitor comments may be checked through an automated spam detection service.

How we protect your data

The privacy of our clients is of the utmost importance to us. We take great care to ensure that your data is kept safe and secure at all times. We have implemented technical measures such as encryption and firewalls to prevent unauthorized access to your personal and private information. Our staff is trained in data protection and is committed to keeping your data safe.

Additionally, we have carried out a Privacy Impact Assessment to identify potential risks to your data and have taken steps to mitigate those risks. We do not share your data with any third parties, except where legally required or with your explicit consent. You have the right to access, modify or erase your data at any time. Our commitment to protecting your privacy remains firm, and we continually review our policies and procedures to ensure that they meet the highest standards of data protection.

What data breach procedures we have in place

In the unfortunate event of a data breach, we have procedures in place to ensure that the issue is reported and dealt with as soon as possible. This includes having a system in place that allows any potential or real breaches to be reported internally. Furthermore, we have appropriate contact mechanisms in place to enable individuals to report issues, ask questions, or raise concerns regarding data protection.

We also have a bug bounty system in place that encourages individuals to report any vulnerabilities or weaknesses in our data security measures. We take all potential breaches extremely seriously and are committed to finding solutions as quickly as possible to maintain a safe and secure environment for our clients’ personal data.

What third parties we receive data from

At our French Bulldog breeding establishment, we respect and protect your privacy. We do not share your personal information with third parties as we do not receive any data from them. The information we collect is solely for the purpose of breeding, selling, and caring for our French Bulldogs.

The information we collect from our customers may include their names, addresses, phone numbers, email addresses, and information about their experience with French Bulldogs. This information is collected in order to contact our customers regarding their orders and to provide them with updates regarding their French Bulldogs.

We will never rent, sell, or exchange your personal information with anyone. We also do our best to ensure the security of your personal information by using the latest technology and industry-standard security measures.

Payments

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 2 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

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